If you need help with an order that has been placed, please reach out to us at teamvitadreamz@gmail.com with your order # and your desired change. We can also be contacted at (323) 536-1296 (9am - 9pm PST).

Yes! Please contact us at teamvitadreamz@gmail.com for more information on how to receive your discount!

Mobile: After adding your desired products to your shopping cart, begin the checkout process. Before you enter in your contact information, be sure to click the “Show order summary” drop down menu near the top of the screen. This will show you the products you are purchasing as well as the spot for you to enter your code. Once you have entered your code, click the arrow and it should show your new discounted price. 

Desktop: After adding your desired products to your shopping cart, begin the checkout process. The spot to enter your code should be in the top right corner below the products in your cart. Once you have entered your code, click the arrow and it should show your new discount price.
Please Note: If there is another site-wide promotion currently active when attempting to use a code, it will not be applied as only one discount per order is allowed.

If you have any issues that can’t be resolved through this process, please contact us at teamvitadreamz@gmail.com or start an online chat with one of our team members.

You can reset your password via this link: https://vitadreamz.com/account/login#

*An account needs to be created

If you have an account with us you can view your order history by clicking the following link:
https://vitadreamz.com/my-account/orders/

*An account needs to be created

Shipping Methods
We ship all of our orders via USPS If you select free shipping, this will typically be sent out as a First-Class Mail package via USPS.

USPS
All of our shipments are shipped out First-Class Mail unless the Priority Shipping option is selected during the checkout process. The shipping times for First Class Mail can vary depending on the distance away from our HQ in Los Angeles. We have seen times ranging from 1 day all the way to 12 days. Priority Mail packages are typically delivered within 1-5 days.

You can track shipments through the USPS website: https://tools.usps.com/go/TrackConfirmAction_input

Processing Times
Orders typically take 1 business day (Mon-Fri) to process.

Please note that orders stop processing around 4PM PST to ensure that we can get to the post office in a timely manner.

Once an order is placed, you can expect to receive a confirmation email letting you know that we have received your order and that it has begun processing. When the order has shipped you will receive any available tracking information.

Potential Processing Delays: During holidays or other extenuating circumstances such as the current Covid19 pandemic, our processing times may increase up to 2-3 business days but we will try our best to get to orders as quickly as we can.

Potential Shipping Delays: Although we do our very best to get your orders out as quickly as possible, once your order has left our facility we are entirely at the mercy of the shipping courier to get your package to you on time. During holidays or other extenuating circumstances such as the current Covid19 pandemic, shipping times can increase by an additional 2-5 business days without notice. This is out of our control. But if it seems that your order is far beyond the expected time frame and you are continuing to have issues, please contact us and we will do our very best to find a solution!

Please contact one of our VitaDreamz specialists either via phone (323) 536-129, or via email at TeamVitaDreamz@gmail.com, or through our live chat.

Unfortunately we are only shipping within the United States at this time. Please contact us via email for information at TeamVitaDreamz@gmail.com

If you receive a damaged or defective product, please contact us immediately via email at teamvitadreamz@gmail.com with a picture of the defective/damaged product within 30 days of receipt for a full refund or a replacement.

If you’re unhappy with your purchase or have other concerns, please reach out to us! We work with all of our customers on a case-by-case basis, so if you’re unhappy with something that we can fix, we’ll do our very best to find a solution for both parties!

We ship anywhere in the United States with the exception of Iowa, Idaho, & South Dakota due to local regulations.

If you placed an order while signed into your account you can view your order status by going to:

My Account > Orders > View

Here you can view tracking information, order details, and view your shipping address.

Please note: Orders typically take 1 business day (Mon-Fri) to process. Please note that orders stop processing around 4 pm PST.

Once an order is placed you can expect a confirmation email letting you know that we have received your order and it has begun processing. When the order has shipped you will receive tracking information.

If you need any additional help please reach out to: TeamVitaDreamz@gmail.com

Most Coupons cannot be combined with other offers including Bundle & Save and Subscribe & Save. If you are still having an issue please reach out to us via: teamvitadreamz@gmail.com

Yes! All of the ingredients are tested by a 3rd party lab before any product is released into the market. These tests look for important things like potency, solvents, pesticides, microorganisms, and ofcourse THC! We utilize an ISO 17025 accredited third-party lab to test all of our products so you can be assured the results are accurate and safe for your body!

Listed on the side of our product’s packaging is a Lot# and Exp Date which you can check against on our Lab-Results Section on our Website.

We also have QR codes on all of our products that, when scanned, will bring you directly to our product test results on any smart device.

Your Endocannabinoid System, or ECS handles many important functions throughout your body and plays a huge role in sleep, mood, recovery and overall wellness. The endocannabinoid system leads the charge for every physiological system in the human body. And its role is to keep us balanced and healthy. A well functioning endocannabinoid system keeps us in good health. Think of it as a way to keep us in a state of balance.

Delta-9 THC is the major cannabinoid molecule well known for its health properties and for inducing a “high” sensation. This naturally present cannabinoid is found in large traces in the marijuana plant and can be derived from the hemp plant in small trace amounts.

Yes. Delta-9 THC is a psychoactive ingredient that in larger dosages can get you high. Our blend contains that perfect amount (5mg per dose) designed to help take the edge off without getting you too high or uncomfortable.

• The usefulness of delta-9 is plentiful, although adverse effects are possible. Therefore, the consumption of delta-9 or any mind-altering product should always be handled with care and include the avoidance of operating heavy machinery.
• On a cognitive level, delta-9 THC may impair the user's ability to discriminate time intervals or space distances, which can cause delayed comprehension or even onset confusion. Physically, delta-9 THC may have a sedative effect on the user that results in muscular depression and reduced coordination. Red eyes, dry mouth, and an increased appetite are other common side effects of marijuana use.

Did You Know?
The World Health Organization has proposed that delta-9 THC be rescheduled to a Schedule IV drug as it does not pose a substantial long-term risk to public health, and its abuse is considered limited.

Delta-9 side effects:

• Sedative
• Cognitive distortion
• Slowed reaction time
• Decreased coordination
• Paranoia
• Red eyes
• Dry mouth

• Delta-9 THC is federally legal when derived from hemp, and products made with the compound must not exceed the limits of 0.3% THC by dried weight, as outlined in the 2018 Farm Bill.
• Select states have enacted their own laws allowing medical marijuana and/or recreational use that contains delta-9 THC with THC levels above 0.3%.
• If you have more questions, Please contact us via phone, email, or instant chat below and we can help you better determine your state’s laws.

• Everyone’s needs and tolerances will vary, so we made our dosing as easy and gentle as possible for our customers so a single gummy should never be TOO MUCH for any particular person. That being said, we typically recommend starting with 1 chew and seeing how you feel after an hour. You can ALWAYS take more if you need more but you can’t go back and eat less!
• If you have any questions or need some dosing assistance, please don’t hesitate to reach out via Phone/Email/Instant Message and we will try our best to help you find the perfect dose for you!

• There is 5mg of hemp-derived Delta-9 THC per chew.

We use a proprietary microdose amount of Lion’s Mane Mushroom Extract in each dose of our Chewz! That being said, each chew has no more than 15mg / dose.

We use a proprietary microdose amount of 5-Hydroxytryptophan (5-HTP) in each dose of our Chewz! That being said, each chew has no more than 30mg / dose.

We use a proprietary microdose amount of L-Theanine in each dose of our Chewz! That being said, each chew has no more than 100mg / dose.

We use a proprietary microdose amount of Ashwagandhain each dose of our Chewz! That being said, each chew has no more than 15mg / dose.

We use a proprietary microdose amount of Vitamin Din each dose of our Chewz! That being said, each chew has no more than 25mcg / dose.

• Our ChillOut Chewz have roughly a 2 year shelf life from the time they are produced. They won’t “go bad” per say or become unsafe to consume but typically after two years they may start to get hard, lose their potency or lose their coloring. Keeping the chewz in a cool, dry place is a great way to help ensure their longevity. 
• We highly recommend not leaving the chewz in a hot place for an extended period of time as they can melt and experience negative color / flavor changes if left in the heat for too long. They will still be safe to eat but may not look as pretty or taste as good.

Although our formula utilizes a microdose blend that typically will not interact with most medications, we believe it is ALWAYS important to talk with your doctor or a trusted healthcare professional before adding VitaDreamz into your routine if you have ANY concerns or health issues.

If you consume any amount of THC, whether derived from hemp or cannabis, you run the risk of failing a drug test. If you get drug tested for your job or any other reason, we highly recommend avoiding our ChillOut Chewz to be extra safe. Our SleepEZ Pillowz however are 100% safe to take and will not come up on any drug tests.

• We recommend storing any of our products in a cool (room temperature is fine) & dry place. 
• We highly recommend not leaving the chewz in a hot place for an extended period of time as they can melt and experience negative color / flavor changes if left in the heat for too long. They will still be safe to eat but may not look as pretty or taste as good.

• We’re always happy to extend our VitaDreamz family! Please fill out our Wholesale Inquiry Form here
• Once we have received your email, please allow 24hrs for our Wholesale Manager to connect you with the VitaDreamz Sales Rep responsible for your area. They will be able to handle any questions regarding pricing or about our product offerings.
• In the off-chance that you have not been contacted within 24hrs of your submission please submit a new request.